North American dealers have ranked ECHO and Shindaiwa at Gold Level Status in The North American Equipment Dealers Association’s (NAEDA) annual Manufacturer Relations Survey.
“The Dealer’s Choice Award recognizes manufacturers that are doing an exceptional job of providing top-quality products, parts, service, and support to the industry,” says Blaine Bingham, NAEDA Chair. “These companies are to be complemented on their efforts to excel and assist dealers in key areas of our business operations.”
“Achieving Gold level status is an honor for ECHO Inc. and for our North American distributors who work tirelessly to provide dealers with the support they need to grow their hand held product sales and profits each year”, said Mike Best, vice president of sales and marketing at ECHO Inc. “Receiving this status for both brands for a second year is a tribute to the dedication and hard work of all involved.”
The Gold Level Award recognizes those manufacturers who have achieved exceptionally high dealer ratings in categories including product quality, technical support, parts availability, marketing and advertising support.
“The NAEDA Dealer-Manufacturer Relations Survey is one of the most important services the association provides its members and the industry,” notes Gail Halderman, Chair of NAEDA’s Member Services Committee. “This year’s survey experienced a significant increase in dealer input as we received more than 6,000 manufacturer ratings. We are extremely pleased with the level of participation and proud of the benefit this survey provides.”